handle conflicts that arise during a Teamevent
When conflict arises between team members it is important to take the time to listen to each person and let them voice their opinions. This will help you to understand each persons perspective and their interests. Once you have a clear understanding of each person’s stance on the issue you can discuss ways for everyone to move forward. During the discussion do not get into “I did, He/She did” as this will only tangle up the situation and cause more problems for everyone involved.
When handling conflicts that arise during a Teamevent it is also important to remain objective and not allow your emotions to influence your decision making. It is often difficult to do, but it is vital to the success of your team. It is also important to remember that the conflict is between people and not the organization as a whole.
It is also critical to focus on finding solutions rather than dwelling on the problem. This will help you avoid getting stuck in a loop of arguing about the problem and will help you to find an acceptable resolution that works for everyone. Conflicts can occur because of miscommunication, differences in perspectives, or personal issues. To prevent these types of conflicts from arising it is important to encourage open communication and promote a culture where conflict is addressed promptly. It is also important to set clear expectations of the behaviors that are expected from each team member.
How do you handle conflicts that arise during a Teamevent?
During a Teamevent it is also important for the team leader to be able to act as mediator and negotiator when conflicts arise. This is especially true when dealing with client-facing conflicts as it is vital to maintain a strong working relationship.
As a manager it is important to keep your eyes open for early indicators of conflict. This can include things such as a shift in tone of voice, a rolling of the eyes, or avoiding video calls. It is also important to keep in mind that the conflict may not be about you at all and that it is better to address it quickly before it erupts into something larger than necessary.
Lastly, it is important to make sure that you or someone else on your team takes detailed notes during the conflict resolution process. This will help you to have a record of what was said and a way to refer back to the conversation if needed in the future. It will also be helpful if you have to dismiss a team member or if there is any labor law issue at stake. ThymeBase’s Event Management Software provides a feature that automatically tracks notes during events, which will help you to ensure that your records are complete.